Krithika Jairaj
Program Manager @Surge Technology Solutions Inc
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WORK HISTORY
Program Manager @Surge Technology Solutions Inc
Hyderabad, IN
Highly motivated, results-oriented IT Professional with about 19 years of experience as IT Service Delivery/Operations/Project Manager with proficiency in Service Delivery/Support/Operations. Have strong experience in Program/Project Management, Delivery Management and overall Account Management.
EDUCATION
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Electronics and Instrumentation Engineering
SKILLS
ABOUT KRITHIKA JAIRAJ
Highly motivated, results-oriented IT Professional with about 19 years of experience as IT Service Delivery/Operations/Project Manager with proficiency in Service Delivery/Support/Operations. Possess experience in complete project lifecycle: Analysis, Design, Development, Implementation, Maintenance, and Support. Technically furnished with IBM WebSphere Lombardi, BAW v18.0, APPIAN v20.4, PEGA, Mainframe Programming, DB2, Microsoft SQL, and Data Warehouse. Expert team leader, negotiator, and change manager; able to forge solid relationships with business and technical architects and build consensus with stakeholders across organizational levels. Led teams from 50 – 120 people across Technologies and Business Domains besides responsible for $8 M+ budget
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