Kristy Wright

About Kristy Wright

Learning & Development leader with 15+ years of experience designing and delivering high-impact training programs that drive workforce performance and business results across retail, operational, and enterprise environments.I specialize in translating complex concepts into clear, actionable learning experiences that accelerate onboarding, strengthen leadership capability, and improve overall team performance. Known for facilitating engaging virtual and in-person training, I partner with leaders to identify capability gaps and implement scalable learning solutions that increase adoption and reduce operational friction.Throughout my career, I’ve successfully led initiatives that improve employee readiness, enhance performance outcomes, and support organizational growth through data-informed learning strategies and cross-functional collaboration.Passionate about people development, mentorship, and community impact, I am also a proud member of Alpha Kappa Alpha Sorority, Inc, where I support service-driven initiatives and leadership development.

Experience

1. Training Representative Corporate Technology & Operational Training

   Deposita Us

   Dec 2024 — Present

   Design and facilitate virtual and instructor-led training programs supporting workforce readiness and operational accuracy across distributed teams• Delivered 150+ training sessions supporting 500+ employees, achieving 98% learner satisfaction• Increased first-time user adoption by 35% and reduced post-training support calls by 30% through targeted learning interventions• Partner with business leaders and SMEs to assess learning needs and implement solutions aligned to operational priorities• Develop digital learning assets, including eLearning modules, job aids, and video demonstrations using Articulate 360• Analyze learner feedback and performance data to continuously improve training effectiveness and learner experience

Education

• South Carolina State University

  Bachelor of Science (B.S.)

• Troy University

  Master of Business Administration (MBA)

Skills

• Time Management
• Cashiering
• Trend Analysis
• Profit
• Succession Planning
• Teamwork
• Loss Prevention
• Talent Management
• Microsoft Word
• Team Leadership
• Procurement
• Pos
• Driving Results
• Planograms
• Interviewing
• Social Media
• Microsoft Office
• Sales
• Marketing
• Merchandise Planning
• Customer Satisfaction
• Training
• Store Operations
• Customer Service
• Merchandising
• Social Networking
• Apparel
• Store Management
• Communication
• Retail
• Hiring
• Retail Sales
• Employee Relations
• Strategic Planning
• Budgeting
• Inventory Management
• Inventory Control
• Coaching
• Human Resources
• Visual Merchandising