Kristy F.
Helping businesses grow with smart strategies, strong relationships, and a no-nonsense approach to success. Passionate about client experience, digital marketing, and making complex ideas easy to understand.
- Role
- Client Success Representative at Epic Web Studios
- Location
- Erie, PA, US
- LinkedIn followers
- 500 followers
About Kristy F.
Marketing shouldn\'t feel like a second job. I joined the team at Epic Web Studios…
Experience
Client Success Representative
Mar 2023 — Present · Erie, PA, US
At Epic Web Studios, I’m the main point of contact for clients who want their digital presence to actually do something. I help turn big-picture goals into clear strategies and make sure those strategies are carried out with intention, consistency, and results in mind.Most of my time is spent:Managing relationships and making sure clients always feel informed, supported, and heardCollaborating with our design, dev, and marketing teams to keep projects moving and alignedTurning technical ideas into plain English so clients don’t have to speak \"web\" to understand what’s happeningAsking smart questions, solving small problems before they become big ones, and generally keeping things on trackI believe client success is more than just hitting KPIs. It’s about building trust, communicating clearly, and making the whole process feel less overwhelming. No jargon, no runaround, just honest work that helps businesses grow.
Education
Brooke High School
High School Diploma, High School/Secondary Diplomas and Certificates
West Liberty University
Communications
1998 — 2000
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