Kristy Stone

AVP, Workforce Management at USAA

Role
AVP, Workforce Management at USAA
Location
Chesapeake, VA, US
LinkedIn followers
500 followers

About Kristy Stone

Experienced Support Center Director with a demonstrated history of working in the insurance industry. Skilled in Operations Management, Workforce Management, Efficiency Improvement, Sales, Team Building, Employee Training, and Time Management. Green Belt Certified with demonstrated project management experience and results. Strong support professional with a Master\'s Degree in Business Analytics from Regent University.

Experience

  1. AVP, Workforce Management

    USAA

    May 2025 — Present

Education

  • Regent University

    Master's degree, Business Analytics

    2020 — 2021

  • Strayer University

    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

    2006 — 2011

Skills

  • Employee Training
  • Operations Management
  • Leadership
  • Training
  • Sales
  • Time Management
  • Customer Service
  • Team Building
  • Team Leadership

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Kristy Stone — AVP, Workforce Management at USAA in Chesapeake, VA, US | Unifers