Kristol C.

About Kristol C.

Senior healthcare operations leader with 25+ years of experience overseeing regional and district-level field operations across dialysis, hospital-based services, and environmental healthcare environments. I spealize in:* Multi-Site P & ;L oversite * Regulatory Compliance * Workforce and labor strategy* Hospital and physician partnerships * Performance improvement and operational turnaround I have led regions with budgets exceeding $110M, developed high-performing leadership teams, improved patient satisfaction, and stabilized complex healthcare operations. Currently serving as District Manager support large scale hospital environments incluing Los Angeles General Medical Center, where I partner with executive and clinical leaders to align operations with atient safety, infection control, and service excellence standards. I am passionate about building scalable operational systems that support quality care, financial strength, and sustainable growth.

Experience

1. Healthcare District Manager

   Servicon

   Aug 2024 — Present · Los Angeles, CA, US

   As a District Manager in Environmental Services, I provide strategic leadership across multiple healthcare facilities, including direct oversight of Los Angeles General Medical Center, one of California’s largest and most complex public hospitals. In this high-impact role, I lead with a people-first approach, empowering site managers and frontline teams to deliver safe, clean, and healing environments that support patient care and operational excellence.With a strong foundation in healthcare operations, I develop leaders, build high-performing teams, and drive performance across multiple sites. My focus is on creating consistent, high-quality service delivery while aligning with each facility’s unique clinical goals and patient experience standards.Leadership highlights:• Oversight of EVS operations across multiple healthcare sites, including Los Angeles General Medical Center• Strategic partnership with hospital executives to align EVS performance with infection control, compliance, and patient satisfaction• Coaching and developing site leadership to foster a culture of accountability, growth, and service excellence• Leading operational improvements, union engagement, and process innovation to support sustainable outcomes system-wide• Helped create a cross-functional Safety Committee to improve safety performance in the healthcare sector, and achieving measurable results in under 90 daysI’m passionate about leading teams that make a daily difference in the lives of patients and caregivers and through service that is professional, compassionate, and purpose-driven.

Education

• California State University, Los Angeles

  Bachelor of Science - BS, Business Administration: Option Management

• California State University, Los Angeles

  Master of Business Administration - MBA, Concentration Management

Skills

• Store Operations
• Customer Service
• Customer Satisfaction
• Event Planning
• Mentoring
• Hiring
• Store Management
• Retail
• Customer Relations
• Human Resources
• Inventory Management
• Inventory Control
• Coaching
• Strategic Planning
• Supervisory Skills
• Administration
• Word
• Scheduling
• Accounts Receivable
• P&L
• Microsoft Office
• Sales
• Powerpoint
• Loss Prevention
• Cash Handling
• Driving Results
• Customer Experience
• Management
• Team Building
• Retail Management
• Profit
• Telephone Skills
• P&L Management
• Visio
• Stores
• Volunteer Recruiting
• Accounts Payable
• Receiving
• Multi-Unit
• Interviewing