Kris Hall
- Role
- Bnoc Senior Operations Lead Destiny Destiny 2 Marathon at Bungie
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Kris Hall
I am a highly organized and motivated LiveOps Deployment Operations Manager with 28 years…
Experience
Bnoc Senior Operations Lead Destiny Destiny 2 Marathon
May 2022 — Present
Standardizing and documenting new processes for our operations team-Working with internal and external teams for improving process workflow-Being the first contact (primary on-call) for game service related failures-Managing process and procedures within the operations center with other leads-Managing and organizing all production game deployments and updates-Manages deployment processes and game service support for all internal production environments-Leads a team of three individuals responsible for project work surrounding incident management, systems patching, hardware troubleshooting and monitoring improvements-Provides feedback on future initiatives to drive operational efficiency-Troubleshoots large scale incidents in real-time, while driving resolution.
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