Kristin Smith-Nelder

Customer Success Manager | 4+ Yrs in SaaS HRTech | Empowering Talent Acquisition to Simplify Hiring, Cut Costs & Accelerate Results | Recruitment Marketing Specialist

Role
Customer Success Manager for Recruitment Marketing Saas Software at Radancy
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Success Manager for Recruitment Marketing Saas Software

    Radancy

    May 2021 — Present · San Francisco, CA, US

    4+ years of experience in Customer Success within the SaaS industry, with a focus on Recruitment Marketing solutions and strategic account management.• Proven success in client onboarding, product adoption, and user retention, driving long-term engagement and securing high-value contract renewals.• Partnered with Fortune 500 clients to deliver tailored solutions aligned with talent acquisition goals.• Skilled in data analysis and reporting, translating customer insights into actionable strategies that improve product usage and satisfaction.• Strong cross-functional collaborator, working with Sales, Customer Support, Creative, Employer Branding and Customer Success teams, in an Agency setting, to deliver value-added solutions for customers.• Experienced in project management, ensuring timely execution and stakeholder alignment.• Known for building trusted relationships with internal and external stakeholders, driving customer advocacy and business growth.We are the leading cloud-based talent acquisition software provider intelligently solving the most critical challenges for enterprises globally and delivering cost-efficient outcomes that strengthen their organizations. The Radancy Talent Acquisition Cloud, powered by rich data and deep industry insights, optimizes the entire candidate journey, enabling enterprises to hire the most qualified talent faster, while reducing costs and driving higher ROI, recruiter efficiency and an improved candidate experience.

Education

  • University of California, San Diego

    Bachelor of Arts (B.A.)

  • The School for Field Studies

    Wildlife Management, Kenya

  • University of California, San Diego

    Bachelor of Arts (B.A.)

Skills

  • Marketing
  • Video Editing
  • Strategic Planning
  • Visual Storytelling
  • Advertising
  • Project Management
  • Photography
  • Corporate Social Responsibility
  • Video Production
  • Video
  • Adobe Photoshop
  • Corporate Portraits
  • Editing
  • Contractor Management
  • Lighting
  • Management
  • Photographic Lighting
  • Studio Lighting
  • Digital Photography
  • Insurance
  • Photoshop
  • Videography
  • Multimedia Marketing Communications
  • Event Photography
  • Employee Engagement
  • Corporate Environments
  • Multimedia
  • Employer Brand
  • Storytelling
  • Talent Acquisition
  • Social Media
  • Corporate Communications
  • Portrait Photography

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Kristin Smith-Nelder — Customer Success Manager for Recruitment Marketing Saas Software at Radancy in San Francisco, CA, US | Unifers