Kristin Smith-Nelder
Customer Success Manager | 4+ Yrs in SaaS HRTech | Empowering Talent Acquisition to Simplify Hiring, Cut Costs & Accelerate Results | Recruitment Marketing Specialist
- Role
- Customer Success Manager for Recruitment Marketing Saas Software at Radancy
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager for Recruitment Marketing Saas Software
May 2021 — Present · San Francisco, CA, US
4+ years of experience in Customer Success within the SaaS industry, with a focus on Recruitment Marketing solutions and strategic account management.• Proven success in client onboarding, product adoption, and user retention, driving long-term engagement and securing high-value contract renewals.• Partnered with Fortune 500 clients to deliver tailored solutions aligned with talent acquisition goals.• Skilled in data analysis and reporting, translating customer insights into actionable strategies that improve product usage and satisfaction.• Strong cross-functional collaborator, working with Sales, Customer Support, Creative, Employer Branding and Customer Success teams, in an Agency setting, to deliver value-added solutions for customers.• Experienced in project management, ensuring timely execution and stakeholder alignment.• Known for building trusted relationships with internal and external stakeholders, driving customer advocacy and business growth.We are the leading cloud-based talent acquisition software provider intelligently solving the most critical challenges for enterprises globally and delivering cost-efficient outcomes that strengthen their organizations. The Radancy Talent Acquisition Cloud, powered by rich data and deep industry insights, optimizes the entire candidate journey, enabling enterprises to hire the most qualified talent faster, while reducing costs and driving higher ROI, recruiter efficiency and an improved candidate experience.
Education
University of California, San Diego
Bachelor of Arts (B.A.)
The School for Field Studies
Wildlife Management, Kenya
University of California, San Diego
Bachelor of Arts (B.A.)
Skills
- Marketing
- Video Editing
- Strategic Planning
- Visual Storytelling
- Advertising
- Project Management
- Photography
- Corporate Social Responsibility
- Video Production
- Video
- Adobe Photoshop
- Corporate Portraits
- Editing
- Contractor Management
- Lighting
- Management
- Photographic Lighting
- Studio Lighting
- Digital Photography
- Insurance
- Photoshop
- Videography
- Multimedia Marketing Communications
- Event Photography
- Employee Engagement
- Corporate Environments
- Multimedia
- Employer Brand
- Storytelling
- Talent Acquisition
- Social Media
- Corporate Communications
- Portrait Photography
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