Kristin Otto

CX Research and Insights @ Microsoft

Role
Senior Customer Experience Manager (Insights) at Microsoft
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Kristin Otto

My career journey has been driven by deep curiosity - seeking to understand the…

Experience

  1. Senior Customer Experience Manager (Insights)

    Microsoft

    Jul 2025 — Present · Charlotte, NC, US

Education

  • DePauw University

    Bachelor of Arts

    2010 — 2014

  • Indiana University Bloomington

    Doctor of Philosophy (Ph.D.)

    2015 — 2020

Skills

  • African Art
  • Teamwork
  • Microsoft Office
  • English Teaching
  • Archaeology
  • Museums
  • Filemaker
  • Organization
  • Manuscript Repair
  • Editing
  • Pastperfect
  • Qualitative Data Analysis
  • Team Building
  • Microsoft Excel
  • Event Planning
  • Cataloging
  • Cased Image Repair
  • Leadership
  • Event Management
  • Teaching
  • Time Management
  • Creative Writing
  • Community Outreach
  • Language Teaching
  • Public Speaking
  • Higher Education
  • Data Entry
  • Facebook

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Kristin Otto — Senior Customer Experience Manager (Insights) at Microsoft in Charlotte, NC, US | Unifers