Kristin Richau

About Kristin Richau

BUSINESS CONSULTANT / ACCOUNT MANAGEMENTStrategic Leader A highly accomplished and results-driven professional with proven success and hands-on experience in business development through data collection and analysis. Known for the ability to see the “big picture”, ascertain needs and goals, envision new concepts and effectively building strong relationships. Extensive experience in managing and working closely with key accounts. Key abilities include optimizing resources to successfully increase market penetration and capture key accounts. Known for the ability to align with business partners in an effort to capitalize on resources and sales effort. Known for managing multiple projects and meeting demanding deadlines. Ability to meet the current needs of the client while applying out-of-the-box thinking to foresee potential future client requirements.Key Strengths:Strategic / Connectedness / Relator / Responsibility / Achiever

Experience

1. Business Consultant

   Kaiser Permanente

   Jul 2021 — Present · CO, US

   Support the Large Group Line of Business (LOB) leaders in their efforts to grow and retain group membership. Responsibilities include: coordinating regional, program and shared service support resources to align with LOB strategy execution, implementing best practices in the account planning, At-Risk and Reposition spaces, identifying process improvement opportunities, mentoring and training of staff, and any ad hoc activities that aid in the success of the Large Group Account Management team.

Education

• Colorado State University Global

  Master's of Science in Management (MSM) - Strategic Innovation | Change Management, Management

  2018 — 2020

• University of Denver

  BS Business Administration, Decision Sciences

  1987 — 1991

Skills

• Leadership
• Data Analysis
• Strategic Planning
• Project Management
• Operations Management
• Statistical Data Analysis
• Program Budgeting
• Technical Writing
• Long-Term Customer Relationships
• Problem Solving
• Problem Analysis
• Legal Plans
• Small Business Consulting
• Identity Theft Shield
• Employee Benefits
• Voluntary Employee Benefits
• Training
• Small Business
• Crm
• Program Management
• Sales
• Contract Negotiation
• Insurance
• Selling
• Customer Satisfaction
• Marketing
• Analysis
• Customer Retention
• Customer Service
• Time Management
• Health Insurance
• Team Building
• Healthcare
• Strategy
• Account Management
• Process Improvement
• Management
• Customer Relationship Management (Crm)
• Disease Management
• Collaborative Leadership