Kristin Kelly
Director of Ethics, Compliance and Culture @International Coaching Federation
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WORK HISTORY
Director of Ethics, Compliance and Culture @International Coaching Federation
Lexington, KY, US
I was promoted to Director of Ethics, Compliance and Culture to oversee a growing Ethics and Compliance Team. In this role, I:• Manage the day-to-day operations of the Ethics and Compliance department and its staff.• Budget owner for Ethics and Compliance department (half a million-dollar budget).• Oversee the Ethical Conduct Review (ECR) process and serve as the staff liaison for the Independent Review Board (IRB) that hears, reviews, investigates and determines ethical complaints brought against ICF members and credential holders. • Oversee the Accreditation Complaint process. • Lead and conduct a review of the ICF Code of Ethics every three years, working with an international Code Review Team. All ICF stakeholders are bound by the ICF Code.• Orchestrate all launch initiatives to introduce the revised ICF Code to our stakeholders once approved by the Board.• Manage ICF trademarks (existing and new) in countries across the globe. • Serve as staff liaison to the Ethics Advocacy Team, a team designed to partner with Boards and teams across the ICF Ecosystem to advocate to ensure ethics is deeply rooted across the organization.• Serve as liaison to ICF’s General Data Protection Regulation (GDPR) attorney to ensure organizational GDPR compliance.• Coordinate, plan and execute virtual and in-person meetings for ethics volunteer groups in the system.• Present on coaching ethics and ICF compliance matters for ICF Chapters and stakeholder groups across the ecosystem, as well as events outside of ICF (ASAE).
EDUCATION
University of Kentucky
Bachelor's Degree, with a major in print journalism with a minor in sociology
SKILLS
ABOUT KRISTIN KELLY
Since 2007, I have supported the mission of the International Coaching Federation (ICF) through my work across many departments and areas of expertise, including: marketing/communications, membership, leadership development, board nominations/elections, and ethics/compliance. As the Director of Ethics, Compliance, and Culture at ICF, I am passionate about fostering an organizational environment that prioritizes integrity, collaboration, and innovation. With extensive experience in managing global committees and task forces, I thrive in dynamic settings where I can leverage my emotional intelligence and diplomatic communication skills to build strong relationships across diverse cultures.My approach combines strategic thinking with an emphasis on active listening and mindfulness, allowing me to guide teams through complex challenges while promoting a culture of accountability and trust.I have a longstanding commitment to cultivating culture and engagement at ICF, where my focus is on our organization’s biggest asset: its people. Bringing people together is one of my strengths, and I thrive on creating opportunities for connection and engagement within the organization. And to build a strong foundation, I work diligently to enhance our organizational culture through thoughtful policy development and establishing shared values.
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