Kristin Hinton
Chief Operating Officer @Palcare
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WORK HISTORY
Chief Operating Officer @Palcare
Milwaukee, WI, US
Drive the operational heartbeat of the company by building clear systems, removing friction, and creating the fast-paced execution, alignment, and accountability needed to scale a mission-critical hardware and SaaS business.Oversee finance, CX, GTM, implementation, field operations, and post-sale support, along with the full operational and customer lifecycle. Ensure reliability and consistency across installations, onboarding, daily use, support, renewal, and expansion while introducing new products and expanding integrations and strategic partnerships.
EDUCATION
University of South Carolina
BA, Mass Communications, Summa Cum Laude, Top Scholar
ABOUT KRISTIN HINTON
Strategic and operational leader who thrives in environments that are growing, changing, or transforming. My strength is taking complex, cross-functional work and turning it into clear systems, aligned teams, and predictable execution.I’ve spent my career building and scaling high-growth organizations across tech, SaaS, hardware, and product companies. I’ve been trusted to lead teams, solve hard problems, stabilize the business during inflection points, guide organizations through acquisitions and integrations, strengthen customer experience and post-sale operations, and connect strategy to execution in ways that create real momentum. My leadership style is grounded, steady, and practical. I balance being hands-on with being strategic and focus on creating clarity and momentum. In high-pressure situations, I naturally bring clear thinking, calm, and healthy competitiveness while keeping people at the center - something that running marathons and raising competitive kids has trained me well for!
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