Kristin Hale

Experience

1. Manager - Global Risk Managment

   Asurion

   Aug 2019 — Present · Nashville, TN, US

   Develop, implement, and administer corporate risk management practices, policies, and programs to mitigate organizational exposure.• Act as a liaison to insurance carriers, adjusters, brokers, and internal business units to ensure effective claims resolution and risk transfer.• Partner with internal stakeholders to define and enhance risk methodologies, control structures, and reporting mechanisms.• Global responsibility for contract reviews and vendor compliance.• Lead loss control programs, analyze claims data, and provide actionable insights to minimize exposures.• Provide technical guidance to team members, fostering professional growth and adherence to best practices.• Demonstrate strong problem-solving skills and the ability to broker creative solutions balancing business needs with regulatory constraints.• Create franchisee compliance framework to ensure proper risk transfer

Education

• Middle Tennessee State University (MTSU)

  Bachelor of Business Administration (BBA)

  2008 — 2013

Skills

• Customer Satisfaction
• Customer Retention
• Customer Service
• Automotive
• Sales
• Customer Experience
• Time Management
• Team Leadership
• Teamwork
• Retail
• Microsoft Office
• Inventory Management
• Vehicles
• Microsoft Excel
• Management
• Insurance
• Subrogation
• Powerpoint
• Social Media
• Claim
• Liability
• Leadership
• Public Speaking
• Microsoft Word
• Claims Management