Kristine McTaggart
Senior Vice President, Service Operations @Dialogue
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WORK HISTORY
Senior Vice President, Service Operations @Dialogue
Toronto, ON, CA
As a senior executive at Dialogue, I oversee healthcare operations across our integrated virtual care platform, serving over 10 million Canadians through employer and organizational partnerships. I lead a leadership team overseeing healthcare professionals, workforce management and operational excellence — driving efficiency, quality, and an exceptional member experience across Primary Care, Mental Health, and EAP services.Together with a talented and dedicated team, we scale operations and introduce innovative services that enhance access, quality, and efficiency of care. My passion for transforming healthcare and improving access for Canadians fuels a culture of innovation, collaboration, and excellence that keeps Dialogue at the forefront of virtual healthcare innovation.About DialogueDialogue is Canada’s premier digital health and wellness platform, delivering accessible, high-quality care through one seamless experience. Designed for employers, insurers, and government partners, Dialogue supports millions of Canadians with integrated services in Primary Care, Mental Health, EAP, Wellness, and iCBT.
EDUCATION
University of Windsor
Master of Business Administration - MBA
University of Toronto - Rotman School of Management
The Judy Project - Executive Development Program
University of Windsor
Bachelor of Commerce for University Graduates
McMaster University
Bachelor of Arts - BA, Psychology (Electives in Business and Science)
ABOUT KRISTINE MCTAGGART
Executive leader with over 20 years of experience driving strategy, transformation, operations, and product management, including 13 years of Board governance experience. Skilled at guiding enterprise growth, building high-performance teams, and executing customer-focused strategies that deliver measurable results. Brings financial acumen, strategic agility, and a collaborative leadership style to support governance, accountability, and sustainable organizational impact.
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