Kristine Haas

About Kristine Haas

Successful at establishing and building customer relationships and promoting adoption of products & solutions while exceeding goals. Experience building and executing marketing programs and customer experiences that drive loyalty and retention. Strategic leadership and strong track record building strategic relationships with key stakeholders.Lead generation management and analysis of marketing campaigns, translating into actionable strategies. Ability to collaborate across multiple departments and work in close partnership to drive account-based marketing and sales programs. Unique ability to develop strategy while also executing flawlessly on tactics. Expertise in complex problem solving and best practices creation. Creative and innovative professional with outstanding organization, execution and project management skills. Thrive in fast-paced, entrepreneurial environment.Specialties include: Salesforce Tableau Adobe Workfront ON24 Monday.com Gong Microsoft Office - Excel, Word, PowerPoint, SharePoint, TEAMS, Copilot

Experience

1. Customer Success Executive

   Thomson Reuters

   Sep 2023 — Present · Minneapolis, MN, US

   Manage existing large enterprise corporate tax research customers within assigned territory to drive performance to achieve strategic objectives and retention goals. • Responsible for building Customer Success Plans that align customer objectives with Thomson Reuters suite of offerings, including Checkpoint Edge with CoCounsel (GenAI platform) and CoCounsel Tax (agentic AI platform) and propose solutions to maximize revenue retention and upsell opportunities. • Collaborate with Sales Executives on renewal strategy and plans, leveraging customer analytics and metrics to retain and grow account.• Execute the renewal process to ensure annual revenue is retained or expanded.• Leverage technology tools to keep all client information updated, reach out to customers regularly and forecast financial projections accurately.• Deliver customized training, including our AI platforms, to assigned clients including private training and quarterly webinars.

Education

• University of Saint Thomas

  Bachelor of Arts - BA