Kristine Burnaska
Director of Operations @Health Care Cost Institute
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WORK HISTORY
Director of Operations @Health Care Cost Institute
Washington, DC, US
Focus on understanding all company activities, predominately research and client relations, guaranteeing smooth daily operations. • Coordinates efforts across offices and vendors ensuring staff have the resources, skills and knowledge to successfully perform/complete tasks.• Collaborated with executives in the development of the company’s State Transparency initiative: performed a competitive analysis, developed a business case and performance indicators and created a roll out plan. Goal: drive adoption of HCCI’s price transparency tool while reducing state, provider and employer costs.• Develops and implements organizational strategies, polices, and practices. Partnered with General Counsel to create integral company-wide policies.• Supports and leads business development activities focusing on existing and new work. Develops company pitch decks and informational flyers as well as responds to request for proposals and vendor solicitations.• Created and fosters a company culture around collaboration, trust, loyalty, ambition, and balance.• Oversaw the product development of a national consumer facing website from concept to launch (over 50 staff in five locations). Interim CEO (4 months) 2017• Unanimously appointed by the Board to lead the $10 million company during a leadership transition.• Successfully ran the company during the transition: preserved all staff, seamlessly undertook all CEO responsibilities and relationships, maintained solid financial standing, completed and started without issues scheduled tasks associated with internal and external deliverables, promoted existing company culture, responded to all needs brought forth by staff, clients and vendors, and involved staff in the transition plan and onboarding process of the new CEO fostering transparency and trust.• Worked closely with the Board and outgoing CEO on change management and transition plan to ensure staff retention and continuity among services with clients/vendors.
EDUCATION
University of Illinois at Urbana-Champaign
PhD, Applied Statistics and Research Methods
Boston University
BS, Psychology and Statistics
ABOUT KRISTINE BURNASKA
Research and Measurement at CAQH
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