Kristine Brate

Client Success Executive @Marketware

Charlotte, NC, US

Marketware is a Sisense Based software that offers three products to meet all your healthcare needs in one database.1. Physician Relationship Management tool (PRM) to document physician outreach and serve as a provider directory. Similar to a CRM, but built specifically to meet the needs of a physician liaison and other healthcare executives. Physician Recruitment/Onboarding platform to track physician leads throughout the interview process all the way up the onboarding phase. Robust data analytics platform with dashboards to report out on all PRM documentation, Physician recruitment and onboarding metrics, Internal Electronic Health Record data from clients, and claims data from third party data vendors. This tool quickly identify areas of growth and opportunity for our clients. As a client success executive, I do it all. I lead my clients through implementation, train them how to use the product, and serve as their direct point of contact for all their needs. I am responsible for renewals, contracts, payment, technical support, dashboard updates, database customization, and often serve as the clients direct healthcare consultant.

Union College

Bachelor of Science (BS), Psychology