Kristin Duncan

Experience

1. General Manager

   Renaissance Chicago Downtown Hotel

   Feb 2019 — Present

   I currently serve as the primary strategic business leader of the Renaissance Chicago Downtown, a premier award-winning hotel for business travel, meetings and special events in the theatre district in downtown Chicago. Responsibilities include driving sales revenues currently exceeding $65M. The property features 560 guest rooms and over 41K square feet of meeting space. I also hold full P&L accountability for all operations, sales, marketing, food and beverage revenues, as well as guest satisfaction and ownership priorities.

Skills

• Meeting Planning
• Convention Services
• Banquet Operations
• Budgets
• Corporate Events
• Marketing Strategy
• Strategy
• Event Planning
• Performance Management
• Revenue Analysis
• Management
• Hospitality
• Sales Management
• Rooms Division
• Food & Beverage
• Account Management
• Resorts
• Hospitality Management
• Hospitality Service
• Hospitality Industry
• Front Office
• Customer Service
• Hotel Management
• Sales
• Property Management Systems
• Restaurants
• Tourism
• Strategic Planning
• Hotels
• Team Building
• Pre-Opening
• Goal Setting
• Training
• Rev Par Growth
• Business Development
• Yield Management
• Customer Satisfaction
• Leadership
• Banquets
• Catering