Kristin Chan
Program Manager @Wizards of the Coast
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WORK HISTORY
Program Manager @Wizards of the Coast
Program Manager of the Magic: the Gathering Franchise Team- Successfully managed multiple complex projects simultaneously involving cross-functional teams and senior leadership, ensuring timely and impactful delivery- Implemented and optimized project management methodologies using Smartsheet, Jira, and Asana to track progress, manage dependencies, and effectively communicate updates to stakeholders- Streamlined project processes by developing and implementing efficient workflows, resulting in 15% increase in team productivity- Developed and maintained knowledge management systems to capture, organize, and share critical information, resulting in 30% decrease in time spent looking for information- Proactively identified and mitigated risks within projects, implementing contingency plans and ensuring successful project outcomes despite unforeseen challenges- Prepared compelling presentations and reports for senior leadership, effectively communicating project status, key insights, and recommendations- Developed and maintained detailed project plans, timelines, and budgets, ensuring adherence to deadlines and resource allocation.
EDUCATION
University of Illinois Urbana-Champaign
Actuarial Science, Actuarial Science
UW Professional & Continuing Education
Certificate, Editing
SKILLS
ABOUT KRISTIN CHAN
Tenacious Program Manager | Streamlined Processes, Maximum Impact | Women in Gaming Advocate
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