Kristina Taub
Customer Success Manager @Zscaler
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Manager @Zscaler
Manage and grow accounts exceeding $20M in ACV, including Major and Public Sector accounts in the Americas. Oversee critical major deployments including users in a weekend for COVID first responder operations. Build and nurture C-level customer relationships and collaborate closely with Executive Sponsors, Sales Leaders, Product Management, and Support teams.Lead and contribute to multiple process improvement initiatives, including Executive and Operational Review Presentation Framework, Customer and Employee Onboarding, and Customer Impact Events.Conducted in-person and virtual training for new employees and developed course materials.Cultivate customer advocates who presented at external Zscaler events, including a C-level speaker at the annual Zscaler customer conference.Recognized for consistently exceeding KPIs and driving customer subscription growth. Attained 150%(cap) of goal YoYReceived Impact Awards based on nominations from cross-functional teams and CS executive leadership.
EDUCATION
Chapman University
Servant Leadership Certificate
University of La Verne
Bachelor of Science (B.S.), Organizational Management
UC Irvine
Master of Business Administration (MBA)
RA Yoga - Yoga Alliance Certified Teacher Training
200-Hr Certified Yoga Teacher (RYT - 200)
SKILLS
ABOUT KRISTINA TAUB
Servant Leader with more than 10 years of successful experience in relationship development across multiple industries. Knowledgeable expert on Customer Success, Program Management, Enablement and Training, Full Cycle Sales, Business Operations and Development, Government Affairs, and Public Relations. Enthusiastic and Passionate about improving companies on a global level through developing innovative business strategies and growth relationships. Let\'s make an impact together!
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.