Kristina Olvaney
Fintech Professional | Operations Leader | Organizational Psychology Enthusiast | Focused on Cultivating a Culture of Passion
- Role
- Director of Operations Premier Service Team - Wells Fargo Merchant Services at Fiserv
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Kristina Olvaney
At the helm of Fiserv\'s operations, leadership is second nature, guiding a dynamic team to enhance service delivery for high-value merchant accounts. Our accomplishments include streamlining business processes and consistently meeting key performance indicators, which reflect not only on individual dedication but the collective efficacy of the operations team.The focus remains steadfast on fostering a culture where passion intersects with precision to drive operational superiority. This approach has been instrumental in maintaining high-quality standards and quick turnaround times, culminating in significant contributions to the organization\'s strategic goals and year over year growth.
Experience
Director of Operations Premier Service Team - Wells Fargo Merchant Services
Jan 2021 — Present · Coral Springs, FL, US
Head 30+ Account Managers across multiple locations. Team of Account Managers maintain 250 high processing mid-market merchant accounts.
Education
University of Phoenix
Master's degree, Industrial and Organizational Psychology
2015 — 2017
University of Phoenix
Bachelor of Business Administration , Business Administration and Management, General
2008 — 2012
University of Phoenix
Master's degree, Business, Management, Marketing, and Related Support Services
2013 — 2015
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