Kristina Loya
🦋💙
- Role
- Customer Service Associate at Floor & Decor
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Kristina Loya
As a keyholder at Five And Dime General Store, I am responsible for opening and closing…
Experience
Customer Service Associate
Jun 2024 — Present · San Diego, CA, US
Greet every customer in a helpful and courteous manner.•Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.•Provide above and beyond customer service and exceed customer expectations.•Demonstrate and understand compliance of the company’s safety processes.•Act and work in a manner consistent with the company’s core values.•Process customers at checkout using the point of sale (POS) system.•Process customer refunds and exchanges according to established guidelines.•Open and close registers.•Follow established cash, check and credit card acceptance procedures.•Answer the telephone according to the company guidelines.•Stock, tag and display merchandise as required.•Be able to create price tags and merchandise signs.
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