Kristina Koontz
Award Winning Customer Success Leader | Enterprise Account Manager | Sales Leader and Strategist | SaaS Customer Success Expert | Revenue Growth Strategist | Client Retention Specialist
- Role
- Customer Success Manager at Reputation
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Kristina Koontz
As a dedicated Customer Success Manager with over a decade of experience in sales and customer success, I am passionate about driving growth, enhancing customer satisfaction, and delivering strategic value to enterprise clients. I have consistently surpassed sales quotas and achieved significant revenue growth through proactive account management and innovative solution delivery. I thrive on transforming complex challenges into opportunities. My focus on building strong, trust-based relationships and leveraging data analytics to demonstrate ROI has consistently resulted in high retention rates and client satisfaction.
Experience
Customer Success Manager
Aug 2025 — Present · Scottsdale, AZ, US
Education
Northern Arizona University
Journalism
Skills
- Lead Generation
- Salesforce.com
- Solution Selling
- Enterprise Software
- Sales Management
- Advertising
- Direct Sales
- Key Account Management
- Business Development
- B2b
- Marketing
- Saas
- Sales Force Development
- Account Management
- New Business Development
- Human Resources
- Product Launch
- Crm
- Cold Calling
- Sales Process
- Leadership
- Team Building
- Management
- Sales Operations
- Sales
- Selling Skills
- Customer Relationship Management (Crm)
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