Kristina Lock

About Kristina Lock

A natural sales professional who excels at driving new business to organizations. An authentic leader adept at aligning functions to support overall organizational objectives. A relationship builder who forms natural and positive connections with employees and clients at all levels in organizations. A driven and passionate professional who thrives in a fast-paced, entrepreneurial environment. Demonstrated ability in building teams and confidently leading them to great success.Specialties: Growing Businesses, Strategic Planning, Relationship Building, Solution Selling, Building Successful Teams, Brand DevelopmentTechnology: Salesforce, Hubspot, Adobe Suite, MS Office Suite, Google Apps

Experience

1. Co-founder & Chief Executive Officer

   Beacon Hill Hospitality

   Jun 2021 — Present

   At Beacon Hill, we do things a little differently. We understand that a positive patient experience is more than just quality healthcare; it’s every interaction from the moment of arrival to the moment of departure. That’s why we specialize in hiring extraordinary people who not only provide reliable and efficient service, but who excel at making patients feel comfortable and cared-for every step of the way. With an exclusive focus in healthcare services and a proprietary training program that includes industry specifics like HIPAA and JCAHO guidelines, our team is uniquely prepared to deliver cost-effective and patient-centric services to meet your specific needs. Above all, our goal is to alleviate patient anxiety and help guests feel at ease with kindness, compassion, and exceptional service—from the very first greeting to the final farewell.

Education

• Gordon College

  Psychology and Business Administration

  2002 — 2006

Skills

• Fundraising
• Talent Acquisition
• Onboarding
• Personnel Management
• Performance Management
• Employee Training
• Event Planning
• Negotiation
• Microsoft Office
• Sales
• Recruiting
• Staff Development
• Healthcare
• Business Development
• Team Leadership
• Training
• Customer Satisfaction
• Operations Management
• Account Management
• Change Management
• Policy
• Organizational Development
• Program Management
• Process Scheduler
• Customer Service
• Process Improvement
• Event Management
• Benefits Administration
• Salesforce.com
• Employee Relations
• Strategic Planning
• Organizational Effectiveness
• Google Apps
• Leadership Development
• New Hire Orientations
• Public Speaking
• Team Building
• Management
• Contract Negotiation
• Coaching