Kristina Martin
Counselor @Apollo Education Group
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WORK HISTORY
Counselor @Apollo Education Group
Conducts student appointments to identify students\' educational goals and disseminate course and program information. This includes advising potential and/or current students with respect to enrollment, transferability and applicability of previous college credits earned, degree program options, degree program requirements and progress, and providing information on university policies, practices and rules.* Assists and informs students of appropriate time and program commitments while helping them identify available options to develop a personalized plan for success.* Uses professional knowledge and perspective to relate to new and potential students to establish professional rapport and add to the student experience.* Demonstrates integrity and trust while enrolling students and assisting them in selecting the appropriate learning modality that will contribute to their educational success.* Assists students in making informed decisions by providing timely, accurate and comprehensive enrollment options and program information.* Is proactive in identifying potential bottlenecks within the student enrollment process and initiating steps towards resolution of those bottlenecks.* Assist students by performing appropriate follow up and coordination with team members.* Utilizes critical thinking and problem solving skills to address and resolve student issues and ensure a positive student experience.* Addresses potential and/or current student concerns and works to find solutions that meet their needs to ensure a positive student experience.* Guide other Enrollment Advisors on general questions while demonstrating integrity and trust that support the values and mission of the University* Assist leadership with planning, developing and implementing departmental or divisional projects.
EDUCATION
University of Phoenix
Bachelor of Science in Business
University of Phoenix
Certificate, Project Management
ABOUT KRISTINA MARTIN
Enrollment Coach Lead
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