Kristina Hayes

About Kristina Hayes

Strategic Technical Program Manager with 10+ years of experience leading enterprise-scale systems, cross-functional programs, and complex operational initiatives across SaaS and infrastructure-adjacent environments. I specialize in driving clarity and execution across highly complex systems—aligning engineering, operations, and business stakeholders to deliver scalable, high-impact outcomes. At Adobe, I’ve led enterprise-wide initiatives spanning multiple business units and global teams, improving operational efficiency, system reliability, and program visibility across core platforms. My experience includes managing system dependencies, capacity planning, and operational readiness across distributed environments. Earlier in my career, I worked in the datacenter capacity planning and hardware procurement, giving me a strong foundation in infrastructure scaling and system-level constraints experience I continue to apply in large-scale program execution today.

Experience

1. Senior Technical Program Manager

   Adobe

   Sep 2025 — Present · Lehi, UT, US

   Lead enterprise-scale programs spanning multiple business units and global cross-functional teams, driving alignment across Adobe-wide systems and operationsTranslate complex business and system requirements into executable plans, enabling alignment across engineering, operations, and business stakeholdersDrive end-to-end execution across interconnected systems, managing dependencies, risks, and delivery timelinesPartner with engineering and operations teams to manage capacity planning, system dependencies, and operational readinessDeliver executive-level dashboards and insights to improve visibility and enable data-driven decision-making

Education

• Kyiv International University

  Bachelor of Arts - BA, Applied Linguistics

• Odessa State 'A.V. Neždanova' Conservatoire

  Bachelor of Arts - BA, Music

• Brigham Young University - Idaho

  Bachelor of Applied Science - BASc, Computer Software Engineering

• University of Utah

  Executive Women in Leadership Certificate

  2024 — 2024

• Brigham Young University

  Information Technology

Skills

• Windows 7
• Saas
• Sql
• Business Process Mapping
• Policy
• Troubleshooting
• Css
• Planning
• Javascript
• Html 5
• C++
• Data Analysis
• Business Analysis
• Virtualization
• Business Process Design
• Windows Server
• Oracle E-Business Suite
• Problem Solving
• Microsoft Office
• Microsoft Excel
• Project Planning
• Databases
• Customer Relations
• Html5
• Software Documentation
• Excel
• Business Requirements
• Itil
• Customer Service
• Security
• Enterprise Software
• Major Incident Management
• Administration
• Process Mapping
• Software as a Service (Saas)
• Requirement Specifications
• Requirements Specification
• Access
• Documentation
• Customer Relationship Management (Crm)