Kristina Grigorova
Welcome Desk Supervisor @W Edinburgh
Edinburgh, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2023 — Present
Welcome Desk Supervisor @W Edinburgh
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Edinburgh, GB
Part of the pre-opening team Supervise the daily operation of the Welcome Desk Resolve guest issues with ownership and responsibility Train junior team members to excel in their roles Liaise with various departments to ensure guest satisfaction
EDUCATION
2013 — 2014
Universitat d'Alacant
Erasmus exchange
2011 — 2015
Edinburgh Napier University
Bachelor’s Degree
2006 — 2011
22nd High School ‘G. S. Rakovski’
High School Degree
SKILLS
Hospitality IndustryMicrosoft OfficeSalesManagementMusical TheatreMusic TheoryMerchandisingTourismSocial MediaMicrosoft WordCustomer SatisfactionPowerpointMicrosoft ExcelTime ManagementCustomer ServiceEnglishMusic IndustryEvent ManagementTeamwork
ABOUT KRISTINA GRIGOROVA
I’m a hard-working, self-motivated, energetic and friendly individual with a strong work…
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