Kristina Bruno

Customer Success Manager @ Invitae | Biotechnology/Healthcare

Role
Customer Success Manager at Invitae
Location
New York, NY, US
LinkedIn followers
500 followers

About Kristina Bruno

With over 7 years of experience in technology, healthcare, and biotech industries, I am currently a Customer Success Manager at Invitae, a leading genetic testing company that provides comprehensive and accessible information for healthcare decisions. My mission is to build productive and lasting relationships with clients and empower them with the tools and resources for success. As a certified professional in Grit, Resilience, and Leadership, I lead with empathy, flexibility, and solutions-oriented thinking. I am skilled in setting and achieving goals, managing complex projects, and adapting to changing needs and expectations. I leverage my CRM expertise to deliver personalized and proactive support, feedback, and insights to clients, and to collaborate with cross-functional teams to drive customer satisfaction and retention.

Experience

  1. Customer Success Manager

    Invitae

    Mar 2022 — Present

Education

  • Arcadia University

    Global Media

    2012 — 2013

  • Ramapo College of New Jersey

    Bachelor of Arts - BA, Sociology

    2013 — 2016

  • University of Cape Town

    Study Abroad

    2016 — 2016

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