Kristin Sanderson

WORK HISTORY

EDUCATION

ABOUT KRISTIN SANDERSON

I am a client delivery and success leader with over 18 years of experience in the talent acquisition and retention, recruitment marketing, creative branding, and sourcing and screening fields. I hold the PHR, SHRM-CP, and PMP certifications, which reflect my commitment to excellence and continuous learning in the human resources and project management domains. In my most recent role as the Vice President of Client Delivery at Talentcare, I managed and supported multiple teams that provided end-to-end solutions for various clients across different industries. I also created and implemented strategic project plan processes and comprehensive change management strategies to ensure guidance and support to project teams and organizational transitions. Additionally, I utilized data models and analytics to measure the effectiveness of change management interventions and made data-driven adjustments as needed. Prior to that, I was the Vice President of Customer Success at Symphony Talent, where I successfully created, implemented, staffed, and managed the HyperCare and Technical Account Division, leading a global team of 62 remote employees. I also developed and implemented a customer health matrix and customer churn risk assessment to gain deeper insights into customer needs and satisfaction. I am passionate about delivering exceptional value to my clients and teams, fostering consistent development and growth, and optimizing workflow and communication. I am looking for new opportunities to leverage my skills and expertise in client delivery and success, and to contribute to the success of innovative and dynamic organizations.