Kristin Mellema

Regulatory Affairs Specialist @Acrisure

Grand Rapids, MI, US

Analyze and scope technology integrations involving ServiceNow and automation processes, ensuring alignment with directives and procedures; manage communication around technical impacts and timelines. Focusing on identifying inefficient processes, optioning enhancements/fixes and managing prioritization alongside larger departmental initiatives. Authored and maintained departmental Standard Operating Procedures (SOPs) to ensure consistent workflows and compliance. Conduct regular data and quality compliance audits to ensure data continuity and manage regulatory risk exposure. Designed and built reporting dashboards across three distinct operating platforms to support sub-departments within Regulatory Affairs. Design and deliver monthly and quarterly reporting at both the sub-department and all Regulatory Affairs level to Director and above stakeholders. Data analysis, presentation development for executive-level Regulatory Affairs projects and enterprise wide business initiatives.

Grand Valley State University

Bachelor of Arts, Criminal Justice