Kristin Longest

About Kristin Longest

Certified Agile practitioner with a proven track record in leading digital transformations and driving complex, high priority projects and strategic programs, delivering high-impact results. Experienced in managing cross-functional teams and implementing effective strategies to align technology solutions with business goals. Adept at navigating ambiguity, fostering collaboration across stakeholders, and ensuring delivery excellence in a fast-paced, remote-first environment.

Experience

1. Sr Technical Program Manager

   CarMax

   Sep 2024 — Present

   Lead the top strategic programs in Retail to create the Perfect Transfer and Reservation experiences with a goal of increasing NPS and sales conversion for remote initiated transfers and solo progression- Led weeklong workshop to develop service blueprint, solution architecture, and identify key risks and dependencies- Strategically scoped work into key phases: MVP, Phase 1, Phase 2 – to deliver value iteratively, testing riskiest assumptions first Key Achievements- Project is in progress

Education

• Northwestern University

  Content Strategy Specialization Certification, Communication and Media Studies

  2016 — 2016

• Virginia Commonwealth University - School of Business

  Bachelor of Science in Business Administration and Management, Minor in Economics

  2011 — 2014

Skills

• Customer Service
• Powerpoint
• Social Media
• Microsoft Office
• Microsoft Word
• Facebook
• Social Media Marketing
• Public Speaking
• Event Planning
• Leadership
• Research
• Social Networking
• Microsoft Excel
• Teamwork
• Concert Production
• Public Relations
• Marketing
• Sales
• Fundraising
• Time Management
• Management
• Advertising
• Press Releases
• Nonprofits
• Writing
• Event Management
• Agile Methodologies
• Project Management
• Business Development
• Communication
• Editing
• Marketing Strategy
• Blogging