Kristin Highton
Senior Customer Account Executive @Avalara
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WORK HISTORY
Senior Customer Account Executive @Avalara
Tucson, AZ, US
Transitioned customers of acquired companies to Avalara (terms, process and pricing)- Increased business by YOY with 25% less customers- Negotiated difficult price increase and agreement conversations with Enterprise level customers- Created internal process changes to accommodate new business issues- Work closely with Product Management to identify improvements to services- Work with internal teams to ensure services are scalable (upgrades / add on products / professional services)- Advocate for additional Avalara services to customer base
EDUCATION
University of Arizona
BA
SKILLS
ABOUT KRISTIN HIGHTON
Senior Customer Account Manager at Avalara - Transition Manager
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