Kristin Gramza
Senior Placement Specialist @2U
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WORK HISTORY
Senior Placement Specialist @2U
Denver, CO, US
Managed a dynamic portfolio of 50-60 clients quarterly, ensuring their success and satisfaction within the program.Consistently acquired 15-20 new partnerships per month, significantly expanding our customer base and fostering sustainable growth.Collaborated effectively with cross-functional teams, including Student Success, Admissions, Faculty, and Legal, to streamline processes and enhance overall customer experience.Devised personalized strategies to nurture long-term customer relationships, prioritizing client loyalty and satisfaction.Lead in onboarding and training new team members, accelerating their skill development and seamless integration into the customer success ecosystem.
EDUCATION
Ohio University
Bachelor of Science - BS, Communication Studies and Marketing
ABOUT KRISTIN GRAMZA
Senior Placement Specialist
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