Kristin Black
Software Consultant, Support - Instrumentation and Electrical Services at Hexagon Asset Lifecycle Intelligence
- Role
- Software Support Consultant at Hexagon Asset Lifecycle Intelligence
- Location
- Athens, AL, US
- LinkedIn followers
- 500 followers
About Kristin Black
I am a dedicated professional with over 25 years of experience in consulting, software, data management and customer support. My expertise in various platforms allows me to collaborate effectively with clients to enhance and optimize their existing systems. I engage with clients throughout the entire project lifecycle, from defining the project scope and design to successful implementation and continued support.The transition from creating self-paced eLearning materials to hands-on software support exemplifies my ability to adapt and excel in dynamic environments. My expertise lies in understanding complex systems and translating them into user-friendly resources, ensuring that Hexagon\'s clients receive not only immediate assistance but also long-term value through educational empowerment. This dedication to excellence and client education is the cornerstone of my professional ethos.I obtained a Bachelor of Science in Computer Information Systems from the University of North Alabama.Skills:Information TechnologySoftware ImplementationRequirements AnalysisIntegrationProject ManagementWorkflow DesignProject Development LifecycleBusiness & Data AnalyticsCommunicationCross-Functional CollaborationTeam LeadershipProcess ImprovementCyber Training
Experience
Software Support Consultant
Hexagon Asset Lifecycle Intelligence
Nov 2024 — Present
Transitioning from User Assistance to Software Support at Hexagon Asset Lifecycle Intelligence in the remote Madison office, I am thrilled to provide top-notch support in Instrumentation and Electrical Services. Building strong customer relationships and ensuring unmatched support are my top priorities in this role.
Education
University of North Alabama
Bachelor of Science (B.S.), Computer Science
1993 — 1996
Skills
- Peoplesoft
- Financials
- Consulting
- Peopletools
- Requirements Analysis
- Erp
- Business Analysis
- Interviews
- Business Process
- Sqr
- Integration
- Human Resources
- Sdlc
- Peoplecode
- Oracle E-Business Suite
- Business Intelligence
- Oracle Applications
- Pl/Sql
- Information Technology
- Workday
- Oracle
- Requirements Gathering
- Saas
- Data Warehousing
- Data Migration
- Software Project Management
- Software Implementation
- Crystal Reports
- Sql
- Ap Computer Science Teacher
- Testout Pc Pro Certification
- Pltw Computer Science
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