Kristi Gardner
Fraud Analytics & Operations
- Role
- Head of Fraud Analytics and Operations at HealthEquity
- Location
- Ogden, UT, US
- LinkedIn followers
- 500 followers
About Kristi Gardner
Dynamic senior leader with extensive experience in strategic delivery and modernization of core operations teams with a proven track record of scaling and leading a division of 250+ teammates in a remote, geographically dispersed environment. Expertise in managing internal teams, onshore/offshore BPO resources, and automation opportunities, all while delivering a remarkable customer experience within SLA. Processes supported include back-office operations, employer benefits administration, card processing, payments, customer financial operations, KYC/AML, contact operations, and customer experience CSAT/NPS.
Experience
Head of Fraud Analytics and Operations
May 2025 — Present
Education
University of Utah - David Eccles School of Business
Master of Business Administration (MBA)
University of Utah - David Eccles School of Business
Bachelor's degree
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