Kristie Steffney
Director of US Warehouse and Transportation
- Role
- Operations Manager Ii at CRST The Transportation Solution, Inc.
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Kristie Steffney
Distribution, warehousing, and logistics professional with over 27 years of experience…
Experience
Operations Manager Ii
CRST The Transportation Solution, Inc.
Jul 2024 — Present
Oversee repair identification and coordinate timely maintenance for a fleet of 100+ refrigerated trailers, ensuring equipment reliability and minimizing downtime. • Lead and develop a high-performing team of Fleet Managers and Load Planners, providing coaching, performance feedback, and training on operational best practices. • Serve as a key liaison between cross-functional teams including drivers, customer service and sales- to resolve escalations and maintain customer satisfaction. • Apply in-depth knowledge of FMCSA and DOT regulations to maintain 100% compliance across fleet operations and safety initiatives. • Drive operational KPIs, including on-time delivery, cost-per-mile efficiency, driver retention, and safety metrics to meet customer service and business goals. • Support budgeting processes and identify cost-savings opportunities through operational analysis and vendor management.
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