Kristian Martell
Contact Center Principal
- Role
- Contact Center Principal at Netsync
- Location
- Winter Haven, FL, US
- LinkedIn followers
- 500 followers
About Kristian Martell
I am the Contact Center Principal at Netsync, a leading IT solutions provider that…
Experience
Contact Center Principal
Mar 2024 — Present
As the Contact Center Principal, I am responsible for the growth and development of the Contact Center Practice at Netsync.
Education
Cisco Systems
Advanced Services' Cisco Customer Voice Portal
2006 — 2006
Audium
Audium Advanced Training
Cisco Systems
CVP-D 4.0 Web Training
2007 — 2007
Cisco Systems
ICM/NAM Troubleshooting
Cisco Systems
IPCC Enterprise 7.0 Training
Cisco Systems
Cisco Unified Enterprise 7.1 NPI
2006 — 2006
Audium
Audium Boot Camp
Cisco Systems
ICM Advanced Configuration
Cisco Systems
ICM/NAM Advanced Scripting & Reporting
Cisco Systems
CVP 4.0
2007 — 2007
Cisco Systems
IPCC Training
Cisco Systems
ICM/NAM 6.0 TOI
Skills
- Call Centers
- Ip
- Ivr
- Cloud Computing
- Voice Over Ip (Voip)
- Session Initiation Protocol (Sip)
- Managed Services
- Enterprise Software
- Cisco Ios
- Cisco
- System Deployment
- Crm
- Cvp
- Telecommunications
- Avaya
- Cisco Call Manager
- Cisco Systems Products
- Cisco Technologies
- Pre-Sales
- Telephony
- Ccnp
- Sip
- Icm
- Avaya Products
- Routing
- Call Routing
- Cti
- Networking
- Customer Relations
- Pbx
- Team Leadership
- Virtualization
- Contact Centers
- Unified Communications
- Cost Down
- Internet Protocol (Ip)
- Acd
- Troubleshooting
- Vmware
- Customer Relationship Management (Crm)
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