Kristi Walsh
Senior Vice President Client Services
- Role
- Senior Vice President Client Services at ibex
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
Experience
Senior Vice President Client Services
Dec 2022 — Present · Boise, ID, US
Reporting to our Chief Sales and Client Officer, I cultivate meaningful Client Partnerships with Customer Service at the center of our collective focus. Responsible for overseeing and optimizing Client Experience across a diverse portfolio. We are a disruptive BPO partner who leverages award winning technology and a world class organizational structure to ensure execution, innovation, & growth!
Education
North Idaho College
General Studies
High School
General Education
Skills
- Team Leadership
- Profit Maximization
- Coaching
- Leadership
- Bpo
- Project Planning
- Leadership Development
- Employee Engagement
- Workforce Management
- Call Centers
- Performance Management
- Team Building
- Customer Experience
- Call Center
- Outsourcing
- Department Budgeting
- Project Management
- Sales Operations
- Training
- Customer Satisfaction
- Telecommunications
- Staffing Plans
- Employee Relations
- Vendor Management
- Strengthening Client Relationships
- Sales
- Strategic Financial Planning
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