Kristi Rymer-Smith
Healthcare Consultant Leader, Customer Solution Design expert
- Role
- Sr Manager of Solution Design at BD
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Kristi Rymer-Smith
Demonstrated healthcare consultant with over 20 years of experience in technical and process improvement in the healthcare environment. Lean/Six Sigma expert and leader within a US Region marketing and strategic customer group to support healthcare systems’ process improvement initiatives that drive outcomes.Known for \"can do\" attitude and strong work ethic. A passion for working with people, driving change, and driving results. Problem solver with a willingness to take on new challenges, and implement creative solutions by collaborating with cross-functional teams.
Experience
Sr Manager of Solution Design
Jul 2025 — Present
As part of the Solution Design Team within Professional Services, I lead the Solution Design Program for Diagnostic Solutions, ensuring alignment with customer needs and company strategy. My role focuses on driving pre-sales engagement, developing detailed workflows and dataflows, and delivering high-quality, standardized solutions that drive sales and enhance customer experience.Key responsibilities include:Executing and continuously improving the Solution Design Program for Diagnostic Solutions.Deploying the Customer Engagement Model to support successful solution integration.Designing and standardizing tools, templates, and methodologies for solution design and hand off to delivery implementation teams. Collaborating with Sales, Marketing, and Informatics, and Scientific affairs.Driving stakeholder engagement across internal teams and external partners, including C suite executives.
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