Kristi Justice

About Kristi Justice

Passionate about empowering teams and users through education and training in the software industry. With a strong background in team management, presentation skills, and content creation, I\'ve consistently delivered outstanding customer education experiences. As a female leader in the tech industry, I\'m dedicated to driving growth and innovation through effective training. Let\'s connect and explore opportunities for collaboration.

Experience

1. Senior Education Consultant

   NetSuite

   Jul 2025 — Present

   Manage a portfolio of customers throughout implementation, guiding administrators and end users on recommended learning paths, including eLearning, live training, and supplemental resources to drive successful software adoption-Design and deliver customized training sessions tailored to customer configurations and business processes, improving user competency and accelerating time-to-value-Develop structured learner journeys aligned to key milestones (e.g, UAT, go-live, post-go-live), ensuring users are equipped for both initial adoption and long-term system success-Act as the primary education advisor for customers with subscription-based learning programs, building long-term relationships and maximizing engagement with available training resources-Partner with cross-functional teams including project managers, consultants, account managers, and support to align on customer goals and deliver a cohesive enablement experience-Support change management and user adoption initiatives by promoting best practices, fostering user ownership, and helping customers embed the system into daily operations-Maintain deep product and domain knowledge (e.g, accounting, inventory, and operational workflows) to recommend best practices and deliver process-driven, impactful training

Education

• The Ohio State University

  Anthropology, Anthropology, Forensic Science

  2008 — 2012

• Middle Tennessee State University (MTSU)

  Master of Education (M.Ed.), Educational Administration and Supervision; Higher Education

  2012 — 2013