Kristi Ferguson
Negotiations Manager @Americor
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WORK HISTORY
Negotiations Manager @Americor
Boise, ID, US
EDUCATION
Tarrant County College
International Business Manager
Everest College-Ontario Metro
Licentiate degree
SKILLS
ABOUT KRISTI FERGUSON
Skilled General Manager, talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff member to promote productivity and company loyalty. Uses proven methods and cutting-edge technology to successfully cut cost, streamline operations and increase productivity.HIGHLIGHTSStrategic planningSix Sigma CertificationProcedure developmentPersonableCost reduction and containmentProcess improvement strategiesAnalyticalInventory controlContract managementTeam buildingSystems implementationFlexibleMulti-site operationsRelationship buildingDedicatedClient relationshipsQuantifiable revenue increasesAPICS Inland Empire Chapter Board Member Increased the picking output by 414% by strategically improving processes to improve flow and removing waste.Increased inbound output by 215% by labor management, carrier schedule changes and strategically improving processes to improve flow.Implemented Pay for Performance to improve quality and productivity.Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics.Boosted customer satisfaction ratings by 188% in under 8 months.Improved the Contribution Margin by 5% in 9 months.
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