Kristi Comvalius

Process Excellence Manager @Virginia Housing

Richmond, VA, US
EMAILS
k••••••••@virginiahousing.com
MOBILE NUMBERS
+18•••••••37

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WORK HISTORY

Jan 2021 — Present

Process Excellence Manager @Virginia Housing

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Richmond, VA, US

Develop strong business partnerships across Virginia Housing to provide process support including procedures, process mapping, controls mapping, strategic support, business process services, human capital development and technology. Assist business partners with both the identification and management of driving businesses process to achieve excellence. Provide thought leadership, research and consulting expertise to the business subject matter experts (to include workforce optimization, customer experience transformation, business process design and improvement, cost containment, and innovation opportunities). Provide intelligence to Leadership Team members on business opportunities and needs through facilitation, identification, research, use cases and other shared knowledge. Partner with the ePMO, Risk or other areas as applicable to support the business.

EDUCATION

1988 — 1992

Virginia State University

Bachelor of Arts (B.A.)

SKILLS

Mortgage BankingBankingRisk ManagementSoftware DocumentationProcess ImprovementLoansRefinanceCredit RiskFinancial RiskConsumer LendingCustomer ServiceCreditLoss MitigationAuditingMortgage LendingLeadershipLoan OriginationLoan ServicingManagementChange Management

ABOUT KRISTI COMVALIUS

Knowledgeable banking and finance professional that applies operational excellence…

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