Kristi Collie
Business Operations Manager @Parsage, Inc
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WORK HISTORY
Business Operations Manager @Parsage, Inc
Assist the CEO with operations and business management as we transition from a B2B to a B2C platform• Manage the Help Desk Support Center for our biggest client• Coordinate with product manager to create documentation and process building for our new SAAS product• Create HR and operations processes, such as SOP’s and document templates, to assist in company organization and future growth• Software Release management: developed release schedules in coordination with the product and release teams, conducted post-mortem reviews to identify areas for improvement, and facilitated sprint planning
EDUCATION
University of Alabama at Birmingham
Master’s Degree, M.Eng in Information Engineering & Management
Taylor University
Bachelor’s Degree, ENGINEERING PHYSICS
The College of the Bahamas
PHYSICS WITH MATH
ABOUT KRISTI COLLIE
ENGAGED | INTEGRITY | DEPENDABLE | EFFECTIVE | DRIVEN | TEAM PLAYER I am a committed, organized, and dynamic individual who aims to efficiently complete the task at hand. I enjoy detail oriented tasks and strive to work with my colleagues as a team. I love helping people, and strive to do so in my job and my life in general.
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