Kristen Thibodeau

Employee Relations Specialist @Bose Corporation

Boston, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2016 — Present

Employee Relations Specialist @Bose Corporation

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Framingham, MA, US

Provides both proactive and reactive support to managers and employees in order to promote employee engagement and ensure a positive work environment. Facilitates the resolution of complex interpersonal conflict; conducts investigations into allegations of inappropriate behavior, discrimination, harassment, etc; conducts climate assessments and analyzes data to reach conclusions and recommendations. Provides coaching to managers on performance management issues; develops and interprets Employee Relations policies; oversees compliance programs such as Affirmative Action and EEO reporting and other human resources projects as needed.

EDUCATION

1994 — 1998

University of Massachusetts Amherst

Communication

SKILLS

CoachingInterviewsMoraleProblem SolvingHiring PersonnelTemporary StaffingCustomer RetentionCustomer ServiceCustomer Escalation ManagementInterviewing SkillsCustomer RelationsInternet RecruitingCross-Functional Team LeadershipRecruitingPerformance ManagementCrmEmployee TrainingClient LiaisonConducting InterviewsApplicant Tracking SystemsQuality AssuranceTime ManagementAccount ManagementSourcingTeam LeadershipTemporary PlacementCustomer ExperienceCustomer SatisfactionTrainingTalent ManagementNew Business DevelopmentDevelopment of EmployeesProject ManagementTeam BuildingManagementEscalation ResolutionRelationship BuildingProcess ImprovementCold CallingLeadership

ABOUT KRISTEN THIBODEAU

Experienced Employee Relations Specialist with a demonstrated history of working in…

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