Kristen P. Boyd
- Role
- Software Configuration Consultant at RELEX Solutions
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Kristen P. Boyd
With a strong foundation in technology, automation, and data analytics, I thrive at the…
Experience
Software Configuration Consultant
May 2021 — Present
Work with Continuous Services team to support them on client goals, expectations, and possible results; While managing updates across numerous cloud environments. • Conduct detailed data analysis and troubleshooting to resolve customer-specific issues to enhance client solutions that best fit their business needs. • Analyze, test, and deploy configuration changes and enhancement requests. • Assist additional training for client super users in order to maintain proficiency of their solution. • Continuously focused on client satisfaction and success of KPI goals through solution optimization and tractability to match clients’ ever-changing business model.
Education
Central State University
Bachelor of Science - BS, Mangement
Kennesaw State University
Master of Science - MS, Healthcare Management and Informatics
University of Michigan-Dearborn
Certificate, Computer Programming
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