Kristen Odea
Manager of Customer Support Services at Niterra North America, previously known as NGK Spark Plugs (U.S.A.), Inc.
- Role
- Manager Customer Support Services at Niterra North America, Inc.
- Location
- Farmington, MI, US
- LinkedIn followers
- 500 followers
About Kristen Odea
A driven and highly accomplished sales professional specializing in the automotive industry, with extensive experience in customer and stakeholder relations, account management, purchase order oversight, finance dispute resolution, event and meeting facilitation, and online ordering. A proven track record of cultivating successful relationships with customers, staff, and manufacturers to explore new opportunities and provide exceptional service all around. Excels at achieving high-volume sales goals by promoting proper internal collaboration and creating a unified vision and approach. A dedicated and goal-oriented producer who parlays successful sales into growth potential for a company.
Experience
Manager Customer Support Services
Jul 2023 — Present · Wixom, MI, US
Education
Northwood University
Bachelor of Business Administration - BBA, Business Management
Oakland Community College
Associate's degree, Business Administration and Management, General
2003
Skills
- Automotive
- Team Building
- Customer Satisfaction
- New Business Development
- Automotive Aftermarket
- Negotiation
- Vehicles
- Automobile
- Cross-Functional Team Leadership
- Manufacturing
- Forecasting
- Continuous Improvement
- Sales Operations
- Account Management
- Advanced Product Quality Planning (Apqp)
- Inventory Management
- Apqp
- Product Development
- Lean Manufacturing
- Warranty
- Purchasing
- Process Improvement
- Parts
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