Kristen Mack
Esthetician @Hand & Stone Massage and Facial Spa
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WORK HISTORY
Esthetician @Hand & Stone Massage and Facial Spa
Huntsville, AL, US
Conducts deep, individual customer analysis to determine and recommend the correct custom treatment and plan, serving a full book of clients-Performs specialized, certified skincare and spa services in accordance with state regulations and house protocols-Facilitates a relaxing environment that generates repeat clientele, driving retail category sales which meet sales targets-Maintains a clinically safe and sterile work environment through daily and after-service cleaning and processing of equipment.
EDUCATION
The University of Alabama
Bachelor's of Sciences in Human Environmental Sciences, Fashion Merchandising / Business Marketing, Cum Laude
ABOUT KRISTEN MACK
Hello. I’m Kristen, a strategic and customer experience-focused esthetician. My most notable asset is my ability to leverage interpersonal engagement to generate revenue and build a community of loyal, happy clients. I have a demonstrated track record of driving sales through talent development, strategic community partnership, and delivering consistent high-quality customer experiences. Here are some key areas of expertise: Real field knowledge: I’ve spent nearly a decade in the field, face-to-face with beauty and cosmetic clients. I understand what they look for in their beauty and skincare products and I will apply that insight to any current and future opportunities. Leadership + Employee Development: The past 10 years of my career have been decorated with many successes and accolades, however, I am most proud of the accomplishments of the teams that I have had the privilege to lead and development. With each new opportunity, my goal is to decrease turnover and increase employee satisfaction and performance. Social Media Marketing: A personal success of mine is the ability to generate conscious engagement with my social community. Whether the assignment is to determine the right platforms or simply activate a content calendar, I am experienced in the full spectrum of competencies and thoroughly enjoy the execution of media marketing.
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