Kristen Hall Shirley

Material Damage Analyst Ii Claims Adjuster Trainee @National General

Evaluate and efficiently resolve material damage exposures on personal auto insurance claims. Act as primary point of contact for assigned insureds and claimants.• Apply policy language to assess coverage• Conduct claims investigations and utilize all relevant evidence to make liability determination• Orchestrate damage inspections, adjust and communicate repair estimates, assist with rental vehicles and repair process logistics• Manage costs by coordinating the timely relocation of vehicles from tow yards, and minimizing rental vehicle expenses• Mitigate potential financial losses by identifying material misrepresentations, fraud and inbound subrogation risks, and recovery opportunities• Negotiate subrogation demands with adverse carriers