Kristen Stumpf

Provider Recruiter at ThedaCare | SHRM Certified Professional

Role
Customer Experience Lead at Soma
Location
Appleton, WI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kristen Stumpf

As a SHRM-CP with a Bachelor\'s Degree in Business Administration, emphasis in Human…

Experience

  1. Customer Experience Lead

    Soma

    Mar 2019 — Present · Appleton, WI, US

    Deliver exceptional customer service by actively engaging with customers, providing personalized recommendations, and ensuring a positive shopping experience.Consistently meet and exceed individual sales goals by utilizing product knowledge, suggestive selling techniques, and staying informed about new arrivals and promotions.Maintain a clean and organized sales floor, replenish inventory, and support merchandising efforts to enhance visual presentation and customer engagement.

Education

  • University of Wisconsin-Oshkosh

    Associate's Degree

    2010 — 2013

  • University of Wisconsin Oshkosh

    Bachelor of Business Administration - BBA

    2010 — 2018

Skills

  • Leadership
  • Retail Sales
  • Time Management
  • Cashiering
  • Powerpoint
  • Organization Skills
  • Telephone Skills
  • Microsoft Office
  • Sales
  • Training
  • Customer Satisfaction
  • Phone Etiquette
  • Solution Focused
  • Microsoft Word
  • Retail
  • Team Leadership
  • Customer Service
  • Customer Experience
  • Communication
  • Teamwork
  • Troubleshooting
  • Coaching
  • Employee Training

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Kristen Stumpf — Customer Experience Lead at Soma in Appleton, WI, US | Unifers