Kristen Ag Couturier

Experience

1. Senior Technical Project Manager

   Thinkshout

   Jun 2023 — Present · Portland, OR, US

   Manages teams of strategists, designers, developers, and contractors to build and maintain websites and other complex digital platforms. Employs both agile and waterfall methodologies tailored to each project, with teams ranging from 3-20 staff, client leads, executives, integration partners, and other stakeholders, with budgets ranging from $100K-$1.2M. Fosters relationships with new and legacy clients such as Feeding America, Amnesty International USA, the Oregon Museum of Science and Industry, Energy Trust of Oregon, Lehigh Valley Health Network, Jefferson Health, and more. • Builds roadmaps for all stages of the project lifecycle - kickoff, strategy, UX design, implementation, user testing, quality assurance, and evaluation. Expertly weaves insights from various departments into detailed estimates, timelines, scopes of work, dashboards, and other project documentation. Collaborates with other project teams to distribute resources matching client needs with skillsets and availability. • Ensures project success by setting weekly priorities, performing daily triage, tracking progress towards milestones, and reporting key outcomes to operationalize learnings. Facilitates meetings, demos, trainings, and retrospectives. Manages stakeholder feedback and CAT processes, regularly assesses risk, negotiates budget and priority shifts, and leads other change management activities. • Leverages project management and sales tools such as Asana, Trello, Hubspot, Github, Figma, Figjam, Mural, Lattice, Slack, Google Suite, and Microsoft Suite.

Education

• Carnegie Mellon University

  Bachelor of Arts, Global Studies

  2010 — 2013

• Pontificia Universidad Católica de Valparaíso

  Latin American Studies

  2013