Kristen House
Vice President of Product Management @Galileo
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WORK HISTORY
Vice President of Product Management @Galileo
New York, NY, US
Strategic Leadership: Lead product team strategic planning and execution across digital clinical experience, patient-facing digital touchpoints, back-office infrastructure (revenue cycle management, insurance eligibility, and membership), clinical data, and AI/algorithmic product development for a digital-first healthcare platform. • AI-Native Product Innovation: Incubated and launched LLM-backed patient-facing chatbot that improved care team unit economics. Drive ongoing development of AI-enabled workflows to enhance provider efficiency and member experience.• Cross-Functional Collaboration: Partner with clinical operations, care teams, and technology leadership to deliver products that balance innovation with healthcare compliance and quality standards.
EDUCATION
Boston College
BA, Magna Cum Laude, English Honors, English and Creative Writing
Boston College Carroll School of Management
Master of Business Administration (MBA)
ABOUT KRISTEN HOUSE
Accomplished product management executive with over a decade of experience in B2B and B2C platforms. Demonstrated expertise in leading strategic initiatives and driving substantial growth in client acquisition and engagement metrics. Excelled in high-visibility roles, engaging directly with C-suite executives to align product visions with corporate strategy. Managed and expanded high-performing product teams, fostering an inclusive culture, with more than 8 years of experience managing both people managers and individual contributors. Recognized for dynamic leadership and ability to significantly impact core business metrics.
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